Lodging Rules and regulations

Rules & regulations

  • Please advise us if you are forced to modify our established arrival time (between 4 pm and 6 pm) and departure time (between 8 am and 11 am). No refund is applicable if you leave your accommodation earlier than established above.
  • An ID will be required upon arrival to confirm your reservation.
  • The resident agrees to respect the number of campers announced during the booking. Any additional people not stated on the reservation confirmation must leave the site or pay the extra cost.
  • Vehicles must remain in the parking established for accommodations.
  • It is strictly forbidden to smoke in the accommodations and on the site of Parc Oméga.
  • Quiet hours are in effect from 11 pm.
  • Pets are not allowed in accommodation and in Parc Oméga.
  • BBQs are prohibited at all times (camping stove accepted)
  • Fireworks banned during warm and dry weather.
  • Glass bottles are prohibited
  • Additional fees of 50$ will be applicable to your stay if the rented location is messy. You are required, upon departure, to leave your facility as it was upon arrival. Damages to the equipment provided in lodging facilities will be charged to the occupant.
  • You are responsible for your personal items. The Park is not responsible for theft or damages to your belongings.
  • It is forbidden to enter without authorization any other lodging than the one you booked
  • There is a security guard on site at night

Safety instructions

  • Some on-site zones include steep areas, ponds and streams. Keep a watchful eye on your children at all times.
  • For occupants requiring specific medication, make sure to have the necessary doses, because the park cannot compensate if necessary.
  • Follow the marked trails to avoid injuries.
  • Lodging facilities are near the wolf and bear cages. Please keep a secure distance of minimum two meters of theses cages. Do not put your hand through the fence or throw objects or food in the animal’s enclosures.
  • Never leave food outside, or even on the balcony because there may be raccoons or other animals prowling.

Cancellation policy

We require a minimum of 7 day cancellation notice prior to your scheduled arrival; otherwise we will charge a 25% penalty of your costs before taxes.

Payment

A credit card number is required upon reservation. The payment may be made within two days prior to your arrival.

If you book an accommodation at the Parc, you will be given better rates for the admission of the Parc. Your entrance tickets are valid for two days: the day of (you can visit the Parc from its opening in the morning) and the day after (until the Parc closes).

You have to show your lodging booking upon your arrival at the admission.

Check-in and check-out

The lodging check-in is between 4pm and 6pm and the check-out is before 11am. The valet service is available for some lodgings (all of them except for the tipis). This service is only available during the check-in hours: between 4pm and 6pm. Go directly to the lodging entrance between 4pm and 6pm: 399 Route 323 North, Montebello, QC.

The next morning, you simply have to leave your accommodation; you do not have to let us know about your departure.